Industry: Software & IT Services
Airbnb, Inc. operates a platform for stays and experiences. The Company’s marketplace model connects hosts and guests online or through mobile devices to book spaces and experiences. Its listings include private rooms, entire homes, villas, treehouses, igloos and experiences. The Company partners with hosts throughout the process of setting up the listing and provides them with a suite of tools to manage the listings, including scheduling, merchandising, integrated payments, community support, host protections, pricing recommendations and feedback from reviews. Its platform for guests enables customizable wish lists for guests in the planning stage of travel, in-application guest-to-host messaging and a way to leave reviews. The Company's platform supports global payment capabilities, multilingual real-time community safety and support and city-specific product requirements. It delivers business intelligence insights to manage its marketplace.
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